FAQ's

Small Town Xotics – Frequently Asked Questions

Are your animals captive-bred or wild-caught?

All Ball Pythons and Western Hognoses are 100% captive-bred by Small Town Xotics, we do not deal with anything that is wild caught.

Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues. 

Which morph projects do you specialize in?

We focus on high-quality morphs, including Genetic Stripe (Gstripe), Clown, Desert Ghost (DG), Hypo and recently added Monarch. We also work with incomplete dominant traits such as: Shrapnel, Wookie, Red Stripe, Kellico (Calico/Sugar), Leopard, Cypress and Gravel just to name a few.

What should I do if I have questions about my animal after it arrives?

Please contact us via email or social media immediately with clear photos of any health concerns. Early reporting helps us assist you most effectively.

Please email us with these details at smalltownxotics@gmail.com

How can I follow upcoming hatchings and updates?

Subscribe to our YouTube channel and Instagram—we regularly post behind-the-scenes looks at our breeding projects, hatchlings, and exclusive Patreon content for $5+ supporters.

Please email us with these details at smalltownxotics@gmail.com

How do I start the buying process?

Browse our current availability, then contact us to discuss preferred morphs, pricing, payment plans, and shipping. We’re happy to guide you through each step and find the perfect match for your reptile journey.

Please email us with these details at smalltownxotics@gmail.com

Is Small Town Xotics open to the public?
For the safety of our animals, our facility is closed to the general public. Maintaining top-tier biosecurity is a priority for us. But don’t worry—you’ll get plenty of detailed videos, photos, and updates on our social platforms! You may join our Patreon for special behind the scenes content, private tours and events.

Please email us with these details at smalltownxotics@gmail.com